At Ruitertassen - Moddey Doo Ltd. , your privacy is important to us. Please read our policies below to better understand how we work to ensure your personal information is kept secure.
Your privacy, when using our Web site, is paramount to us. To enhance your ruitertassen.co.uk visit, we collect the following information:When you submit your email address we respect your privacy and do not share your address with any third companies. If you at any time decide that you don't want to receive any future mailings from Ruitertassen.co.uk, although we do not send regular mailings, simply let us know.
We may also collect certain non-personally identifiable information from you when you visit our website, such as the type of browser you are using (i.e.: Netscape or Explorer), the type of operating system (i.e.: Windows or MAC), the domain name of your Internet service provider and your entire query (if any) that was entered into a search engine which led you to the current site and any other "click stream" data. This information is stored in our log files. We use the non-personally identifiable information that we collect to rate and improve the design, performance and content of our website and to enable us to personalize your next experience with us. We may also use this information to offer you products from our catalogue that might be relevant to you.
We reserve the right to co-operate with local, provincial/state, national and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful activities on any Ruitertassen - Moddey doo Ltd. website and this disclosure may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
In addition, in order to protect you and Ruitertassen - Moddey doo Ltd. from fraudulent transactions, we may provide your online shopping related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. The outside organization does not store any personal information that we provide from shopping transactions.
We do not store credit card details nor do we share customer details with any 3rd parties.
If you have any questions about this privacy statement, the practices of this site, or your dealings with our site, at email@example.com or contact us in writing at the following address:
Moddey Doo Ltd.
Lorne House Lodge
Castletown IM9 1AZ
Attention: Customer Care Ruitertassen.co.uk will remove any personal information from our database pursuant to a written request from you. Please e-mail such requests to us, identifying your first and last name. Be sure to type "remove registrant" in the subject line of your email.
Limitation of LiabilityModdey doo Ltd., its affiliates and related companies ("Ruitertassen.co.uk") take no responsibility for the accuracy or validity of any claims or statements contained in the information or related graphics of this site. Further, Moddey doo Ltd. makes no representations whatsoever about the suitability of any of the information contained in the information or graphics on this site for any purpose. All such information and related graphics are provided without warranty of any kind. Moddey doo Ltd. makes no representations whatsoever about any other Web site which you may access through this site. When you access a non-Moddey doo Ltd. Web site, you understand and acknowledge that it is independent from Moddey doo Ltd., and that Moddey doo Ltd. has no control over the content on any such Web site. In addition, a link to a non-Moddey doo Ltd. Web site does not mean that Moddey doo Ltd. endorses or accepts any responsibility for the content, or the use, of such Web site. It is your responsibility to take precautions to ensure that whatever you select for your use by you is free of such items such as viruses, worms, trojan horses, and other items of a destructive nature.
IN NO EVENT WILL MODDEY DOO LTD. BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION AVAILABLE OR REFERRED TO ON THIS SITE.
Use of the Site
While visiting a Moddey doo Ltd. website, you may not: post, upload, publish, reproduce, transmit, or otherwise distribute information or other material: (a) constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability; (b) which is protected by copyright, or other intellectual property right, or derivative works with respect thereto, without obtaining permission of the copyright owner or rightholder; (c) otherwise use this site in a manner which is contrary to law, including the posting or transmitting of any information or software which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.
All materials published or otherwise accessible through this site including, but not limited to, news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the "Content") are protected by copyright, and are owned or controlled by Moddey doo Ltd. and any others which may own copyright or the party credited as the provider of the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in any content accessed through this site.
You authorize Moddey doo Ltd. to collect from any party and to retain all relevant information relating to your use of this site, and you hereby authorize any party to provide us with such information. You understand and agree that unless you notify Moddey doo Ltd. to the contrary by e-mailing us, or writing to us using the address provided above you further authorize Moddey doo Ltd. to disclose, on a confidential basis, to any necessary parties with whom Moddey doo Ltd. has business relations all necessary information relating to your dealings with us and this site.
If you are dissatisfied with the Ruitertassen.co.uk site or with any terms, conditions, rules, policies, guidelines, or practices of Moddey doo Ltd. in operating this site, your sole and exclusive remedy is to discontinue using this site.
You agree to defend, indemnify, and hold Moddey doo Ltd. and its affiliates and related companies harmless from any and all liabilities, costs, and expenses, including reasonable attorneys' fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this site or the placement or transmission of any information or other materials on this site by you or users of your account.
This Agreement, including any and all documents referenced herein, constitutes the entire agreement between Moddey doo Ltd. and you pertaining to the subject matter hereof. Moddey doo Ltd.'s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provisions or right. If any of the provisions contained in this Agreement be determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions contained herein. This Agreement shall be governed by and construed in accordance with the laws of the Isle of Man. The parties have requested that this Agreement and all documents relating thereto be drawn up in English.
Moddey doo Ltd. has no obligation to monitor this site. However, you agree that Moddey doo Ltd. has the right to monitor this site electronically from time to time and to disclose any information as necessary to satisfy any law, regulation, or other governmental request, to operate this site properly, or to protect itself or its subscribers. Moddey doo Ltd. reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this Agreement.
3. TERMS OF SALE
RETURNS AND EXCHANGES
We want you to fall in love with your new Ruitertassen but if you find that it's not quite what you had hoped for, please drop us a line via email immediately. We will authorise the return and email you the return address label (return postage costs are the customer's responsibility).
RETURN TIME: You have strictly 15 working days from the delivery date to post your return back to us (it will need to be postmarked within these 15 days).
PRODUCT CONDITION: We will only accept your return if the goods are absolutely unused and in the original condition. So in the unlikely event that you decide that the Ruitertassen product you have purchased is not for you after using and testing it, we recommend to pass it on to a friend or try and sell it privately. We know for a fact that Ruitertassen goods have a very good resale value.
EXCHANGES: We are not able to directly exchange goods so if you decide you would like a different product you will need to return your order, wait for your refund, and place a new one.
REFUND: Once the goods are returned to us in the original and unused condition we will quality check them and process a refund for the goods.
EXCEPTIONS: If you send back used goods they will not be accepted. If goods are received damaged we will not be able to give you a refund, but will contact you with pictures of the damage so you can claim a refund from your shipping company. If the return is dispatched after fifteen working days we will issue a store credit only at our discretion. Shipping costs and import fees are not refundable. Please note that returns from outside the EU that are shipped duty unpaid will be refused until any associated fees are paid by the sender.
DO I HAVE TO PAY TAXES OR IMPORT FEES?
Yes. Our bags are shipped from Belgium or France depending on stocks, so, as an international customer you will be charged import fees and taxes by your Country and State. These taxes will have to be paid to the transporter, UPS or DHL, upon deliver of your Ruitertassen. To find out how much duty taxes you will be required to pay we suggest that you contact your local tax office for advice as taxes will vary from Country to Country and State to State.
WARRANTY AND REPAIRS
We want you to use your Ruitertassen daily and we want it to be something you can't live without. We therefore encourage you to take care of your Ruitertassen and treasure it. Items that get heavy everyday use also wear down so they may need a small repair or clean every now and again.
Unintended manufacturing defects would show within 6 months so in the unlikely event that something breaks please contact us immediately so we can determine what has happened and find a solution.
Repairs (outside warranty)
We offer a repair service if something breaks outside the 2 year warranty. If you think that the repair needs our specialists please contact us with pictures of the problem and we will send you a quote for the estimated repair cost and shipping. Please note: Once we receive the product back it will take around 4-8 weeks for the repair.However, before sending us your bag back, consider that sometimes all it needs is just small simple stitching repair which can easily be done by a local leather repair shop. If you are not quite sure what to do send us a picture and we'll let you know how it can be repaired locally.